• Terms of Service

  • In these Terms of Service, the phrase "TAD Cloud Server" indicates the cloud server that we have placed in your hand either for trial or for a payment. The word "you" indicates a person who has become a customer of ours by virtue of having being given a TAD Cloud Server for use.
  • All the open-source/free software that has been bundled inside the TAD Cloud server has their own individual copyrights. Please read each of them individually. Those copyright notices are binding on you.
  • We have written some special software and configuration in your TAD Cloud Server. These are all proprietary code and they are all copyrighted to Sabu Francis, resident of Navi Mumbai, India. You shall not reverse-engineer, disassemble or use or include the software anywhere else. All our software has been written on the principle of best-effort. Mr Sabu or we are not liable for any loss or corruption of data due to the use of such software.
  • Your TAD cloud server has been hand crafted with care. Lot of precaution has been taken to ensure that all the open-source software as well as those written by us are installed correctly as well as configured correctly. We cannot, however, give any guarantee regarding the same. We work as per the "best effort" principle. We cannot be held liable for any software glitches or data loss on your server. We do have an excellent project management system in place for you and other customers and we are always open to address any complaint/issue/suggestion/bug that you may want us to work on. However, we will do so again only on a "best effort" principle, without any warranties or guarantees.
  • The server we procure for you for your TAD cloud server would be having the following specifications: Minimum 1GB RAM, Ubuntu 16.04 OS, at least 30Gb SSD or Hard-disk, and a minimum of 1TB outbound data transfer bandwidth and a fixed IP address. The actual specification may vary depending on the vendor from where we procured the physical or virtual machine for creating your TAD cloud server. We will also provide a sub-domain for you -- such as http://archoffice.architectsoffice.net If you exceed the data-transfer or if you need more disk space, you would need to pay extra.
  • Currently we are provisioning ONE TAD Cloud Server on one machine we get from our vendor. However we reserver the right to offer more options such as hosting multiple TAD Cloud servers on one vendor machine and/or place some of the solutions on another machine, etc.
  • We will have full access to your cloud server -- for ease of management and for providing upgrades. However, if you wish to own the entire server by yourself, then you would need to pay us a negotiated one time "hand-over" payment. You will also have to sign a non-disclosure agreement with us. If both these conditions are met, we will transfer the full server to you. You will however not have the rights to any of the software that has been installed on your server. You will then have to make the payments to the supplier of your machine as per their terms directly. We will consider that your relationship with us as our customer has terminated.
  • You are expected to take timely backups of your files and your data. This is explained in the Wiki documenation amply. We shall not be held responsible if you lose information and did not have a backup.
  • We will replace/repair your server if it was found to malfunction due to issues with our vendor, at no cost to you. We will do our level best to safeguard your data. However we will not guarantees/warrantees regarding your data during such replacement/repair.
  • We will not be held responsible for any glitches in the Internet connection to your TAD Cloud server. We have selected vendors who have reasonably given us assurance that there would be at least a 99% chance that the Internet connection to your server is stable. However, there may be times that 1% may get your TAD Cloud server down, sometimes even at the most inopportune moments. It would be unfortunate if it happens, but there is nothing we can do about it.
  • You are expected to keep your cloud server fully paid for the subscription period you had enrolled. If you don't have credits for using the cloud server, we reserve the right to suspend the server and request you for the payment. In case the payment is not received within seven days, we reserve the right to even fully delete your cloud server.
  • We have explained the way refunds would be given to you in our FAQ. -- as far as possible that would be manner in which the refunds would be given, if you want to ask for it. However we reserve the right to make individual variations on the refunding method on a case to case basis. NO refund or cash will be provided for various credit that you may earn from us.
  • As we have just introduced these servers, we are NOT charging anything additional for the number of users in your office. This is done in good faith -- with the assumption that one cloud server will be used by one and only one office. If we have reasons to doubt that this is not the case, then we will terminate your cloud server, with just one advance warning to cease and desist such usage.
  • This server is currently availabe ONLY for qualified architects who have a valid COA registration and is an Indian citizen and has an architectural practice or is about to start an architectural practice. Currently, these TAD Coud servers are NOT available for anyone else; even if they are professionals in the overall construction industry -- such as structural consultants, project management consultants, energy consultants and so on.
  • You shall not sublet the server, use the server for any other purpose other than for running your own architect's office. You shall not allow any other commercial entity to use part of your server for their purpose; even if they are another architect. If for some reason, you are part of two different architectural offices, you cannot use one server for both these offices. You cannot even do time-share (for example; one offices uses it by day and the other uses it by night. That's not allowed) The only time two or more architects are allowed to use the same server is when they are legally involved in the same project.
  • We are usually available for giving support practically anytime, even beyond the call of duty. However, this should not mean that you have the right to ask for support even on a holiday and/or beyond office timings from 10 AM (IST) to 6PM (IST). We follow official holidays as declared by the Indian Government. We do not work on Sundays. We will respond ONLY to requests placed on the user support system we have setup for our customers. Responding on phones/emails would be done solely as per our discretion.
  • You are expected to use the cloud server ONLY for official work of your architects office -- and nothing else. It cannot, for example, contain music files or videos that have no relevance to your projects. Though we will never snoop into your server, since the server has been placed on the cloud it is possible that "bots" and "spiders" may find out the data that you have placed there. You will be solely responsible if any legal proceedings were made against you, due to misuse of data or keeping data that does not belong to you.
  • Material featured on this Portal (the one you are reading now) and other related portals, including the one we have for user support may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.
  • You cannot use your TAD cloud server or any other offerings from us for illegal activities as defined by Indian law. Some of these activities include (but are not limited to) pornography of any kind (child pornography, bestality, etc), violence, hatred, libellious behaviour, terrorism, racisim, religious bigotry, gender discrimination, illegal money transactions, dealing in arms, gambling. You cannot use the TAD Cloud server given to you for spamming and/or harassing anyone; including your own staff working for you. Please refer full details starting with links given here: https://en.wikipedia.org/wiki/Information_Technology_Act,_2000 That contains all the legal matters for the full list of activities and behaviours that are not allowed. If there are differences between what you read in the aforementioned sources and here, then the more restrictive interpretation would apply.
  • We would provide updates and additional software -- as per our discretion. This would require us to access your cloud server and work with it internally. As far as possible, this should not cause disruption. We would keep you informed about such activiities of course. It is your responsibilty to take all necessary backups of your data before such upgrades/additional installs/ changes
  • We have priced these cloud servers as low as possible. This is because we have negotiated with some suppliers of VPS (Virtual Private Servers) and other such computing devices and storage on the Internet. Depending on the supplier, we may revise our pricing from time to time -- sometimes without even announcing apriori. The pricing would also be subject to foreign exchange rates and other financial fluctuations.
  • We have given several options for the subscription period you may want to subscribe our TAD Cloud servers. We may change these subscription periods as per our sole discretion..
  • We have a online system for building material manufacturers and other players in the construction industry to send you "informercials" directly into the chat system hosted on your server. You can control the kind of information that you may wish to recieve. We reserve the right to provide you some amount of financial incentives to receive such messages and informercials. The exact amount of incentive would be clearly indicated to you by email and/or other means.
  • We expect everyone who become our customer to express their points politely and wait for redressal, in case you have a genuine complaint. We reserve the right to discontune our arrangement and ban you from our websites, and delete the server given to you if we find that your behaviour on forums such as social media sites and other such locations both online as well as offline was socially obnoxious, derogatory, libellious or unfair to us or anyone in our firm or any other legal entity we are associated with. This clause would surely be implemented, if we are misquoted, or we were given no chance to redress any point that you may have raised.
  • All email conversations and chats we may have with you are private conversations. They shall not be quoted anywhere else without our permission.
  • We reserve the right to change these terms of service at any time, as per our discretion. A notice to that effect would be placed on Twitter and other such social media sites. You would be held responsible for adhering to these terms when using our offerings, even if you had not read the latest version of these Terms of Service.
  • We will reveal your identity and all details, including your data on these servers if an appointed representative of the Government of India instructs us officially to do so
  • These terms of service are applicable to you as long as you are our customer. If you do not agree to any of these terms, you should discontinue using our TAD Cloud server. You will then also not be allowed to participate in any of our customer support systems.
  • There is no additional copy of these terms of service. The latest one at http://architectsoffice.net/tos.html is what you need to refer to, agree to, and adhere to.
  • These terms of service would be applicable even during the initial three day trial period before you make payment for the cloud server. You need to adhere to these terms up to the point when you stop being our customer. As long as you have been given a TAD Cloud server, whether paid or trial; you are liable to adhere to these terms of service. It does not mean that you should use the TAD Cloud server in order to be liable. Even if you are not using or have paused the use the TAD Cloud server provided to you, it is mandatory that you adhere to these terms of service.
  • You have to ensure that these terms of service are also adhered to by all the people who you register at your TAD cloud server.

Last modified: October 7, 2017